What is AxiaChat AI?
A free, self-hosted AI chatbot plugin for WordPress — powered by your own content.
Overview
AxiaChat AI is a free WordPress plugin that turns any website into a 24/7 customer service hub. Trusted by 1.000+ active installs, it uses advanced AI models — OpenAI GPT-5, Anthropic Claude 4, and Google Gemini — to answer your visitors' questions instantly and accurately.
Unlike generic AI chatbots that give boilerplate answers, AxiaChat uses RAG (Retrieval Augmented Generation) technology to learn from your actual website content, uploaded documents, and custom knowledge bases. This means every response is specific to your business, not a generic AI guess.
Key Highlights
- Multi-provider AI — Use OpenAI, Claude, or Gemini. Switch anytime without reconfiguring.
- RAG training — The bot learns from your pages, posts, WooCommerce products, PDFs, and custom text.
- Self-hosted — All data stays on YOUR server. No SaaS proxy, no third-party storage.
- Multiple bots — Create specialized bots for sales, support, FAQ, scheduling, etc.
- Built-in tools — Lead capture, appointment booking, email alerts, web search, webhooks, and more.
- GDPR-ready — In-stream consent, optional IP anonymization, and full data control.
- Free plan — 1 bot, full RAG, UI customization, and core features at no cost.
Supported AI Providers
| Provider | Models | Notes |
|---|---|---|
| OpenAI | GPT-5.2 (Instant & Thinking), GPT-5.1, GPT-5, GPT-4o | Native web search support and industry-leading quality. |
| Anthropic Claude | Claude 4.x series | Web search capability and strong reasoning for detailed answers. |
| Google Gemini | Gemini Pro, Gemini Flash | Google Search integration and free API tier available. |
You supply your own API key from the provider you choose. AxiaChat never charges a markup — you only pay the provider directly (typically $0.001–$0.01 per conversation).
Who is it for?
- E-commerce stores — Answer product questions and guide purchases.
- SaaS companies — Reduce support tickets with intelligent self-service.
- Professional services — Law firms, consultants, real estate: capture leads and qualify visitors 24/7.
- Education — Student support, course FAQ, enrollment guidance.
- Agencies — Manage multiple client bots from one WordPress install.
- Any WordPress site — If you have content, AxiaChat can make it conversational.
Pricing Model
| Plan | Price | Includes |
|---|---|---|
| Free | $0 | Multiple AI providers, up to 100 daily msgs (Gemini Free), RAG training (web/PDF/txt), WooCommerce compatible, customizable UI, usage limits & analytics, unlimited leads & appointments |
| Starter | $6/mo (monthly) or $4.08/mo (billed annually: $49/year) | 2 chatbots per site, unlimited MCP server integrations & webhooks, JavaScript embed, unlimited leads & appointments, GDPR compliant, technical support, 2 WordPress sites |
| Standard | $12/mo (monthly) or $8.25/mo (billed annually: $99/year) | Everything in Starter plus unlimited chatbots, white label, 5 WordPress sites, priority technical support |
| Professional | $22/mo (monthly) or $14.92/mo (billed annually: $179/year) | Everything in Standard plus LiveChat (human takeover), all integrations included, 20 WordPress sites, priority technical support |
You can choose monthly or annual billing in pricing, with annual billing showing Save 30%!. Plus the AI provider's API costs (you pay them directly, not us).
How It Works in 30 Seconds
- Install & activate the plugin from WordPress.org.
- Add your API key (OpenAI, Claude, or Gemini) in AxiaChat AI → Settings.
- Run the Easy Config wizard — it scans your site and creates the knowledge base automatically.
- Your bot is live! A floating widget appears on all your pages, ready to answer visitor questions.