MCP Servers

Connect your chatbot to external tools and services using the Model Context Protocol standard.

What is MCP?

MCP (Model Context Protocol) is an open standard that lets chatbots communicate with external tools and services. With MCP, your bot can go beyond answering questions — it can perform actions, query real-time data, and integrate with your business systems.

📘 WordPress-native AxiaChat AI includes a WordPress-native MCP bridge — no Node.js server required for SSE-based MCP servers.

What Can MCP Do?

Query databases in real time
Connect to external APIs
Execute actions in other systems
Retrieve live information from services
Create automated workflows

Use Case Examples

Inventory lookup

The bot queries your inventory system to check if a product is in stock before answering the customer.

Real-time reservations

Connect to your booking system to show live availability and create reservations directly from chat.

CRM integration

Automatically register leads in Salesforce, HubSpot, or other CRMs when the bot captures contact information.

Order tracking

Let customers check their order status by connecting to your order management system.

Setup

Go to AxiaChat AI → Settings → Advanced (or the MCP tab if available).
Add the URL of your MCP server.
Configure credentials if required.
Save and test the connection.

Assigning MCP Tools to Bots

Each bot can have different MCP tools enabled:

Go to AxiaChat AI → Bots and edit a bot.
In the tools/capabilities section, enable the MCP tools you need.
The bot will only use the tools assigned to it.

How It Works Automatically

The user asks a question that requires external data
The AI automatically detects it needs a tool
It calls the appropriate MCP server
Receives the response and integrates it into its answer

Everything is transparent to the end user — they see a natural response.

Security

Isolated execution — Tools run in separate contexts
No secret exposure — API keys are never sent to AI models
Admin authorization — All tools require explicit enablement
Execution logs — Every call is logged for auditing

Tool Logs

Review MCP tool usage at AxiaChat AI → Logs → Tools:

Execution duration
Output excerpts
Error details (if any)
Search and filter interface

Building Your Own MCP Server

If you have technical skills, you can build custom MCP servers for your specific needs. Refer to the Model Context Protocol documentation for server development details.