Multiple Bots

Create specialized chatbots for different purposes, audiences, or areas of your site.

Why Multiple Bots?

Each bot can have its own AI model, personality, knowledge base, look, and enabled tools. This lets you:

• Specialize bots for different departments (Sales, Support, HR)
• Use different AI models for different cost/quality tradeoffs
• Deploy language-specific bots (English, Spanish, French)
• Create product-specific assistants with focused knowledge

Example Setups

Creating a New Bot

1. Go to AxiaChat AI → Bots.
2. Click the "+" button (Add Bot).
3. Configure the bot:
   • Name and slug (ID)
   • AI provider and model
   • Instructions and personality
   • Appearance (colors, avatar, position)
   • Knowledge base (context)
   • Enabled tools
4. Settings auto-save — no save button needed.

Per-Bot Configuration

Each bot has independent settings for:

• AI Provider — OpenAI, Claude, or Gemini
• Model — Any model from the selected provider
• Instructions — Personality, rules, and behavior
• Temperature — How creative/random the responses are
• Max tokens — Maximum response length
• Context — Which knowledge base to use
• Appearance — Colors, avatar, position, size
• Tools — Web search, lead capture, appointments, etc.

Deploying Bots

Global Widget

One bot can serve as the site-wide floating widget. Check "Show on all pages as a floating widget" in the bot's General section.

Shortcode (Page-Specific)

Place any bot on a specific page:

[aichat id="sales-bot"]

When a page has a shortcode bot, it takes priority over the global widget on that page.

Multiple Bots on One Page

You can use multiple shortcodes with different bots on the same page if needed.

Bot Management

Duplicate a Bot

To create a bot similar to an existing one, use the "Duplicate" option. A copy is created with a new ID — then modify what you need.

Reset a Bot

Return a bot to default settings with the "Reset" option.

Delete a Bot

Remove a bot and its configuration with "Delete". You cannot delete the default bot or the last remaining bot.

Organization Strategies

Plan Limits